“%JRE_HOME%\bin\java.exe” -Xms64m -Xmx256m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=40 -classpath “%CD%.\bin\inst.jar %CD%.\bin\inst-res.jar” =”%CATALINA_HOME%” =”%CATALINA_HOME%\bin %CATALINA_HOME%.\ASA\win32″ .DatabaseFrame setpassword admin admin Quite a few forum posts suggest logging a support case with Symantec to obtain a new version of the resetpass.bat file but I couldn’t find anybody actually offering this up for download so I thought I’d share the love and save other people logging support off The main problem is that if you haven’t set up email server settings in the Manager console previously this won’t be any help to you.
Instead you can use the Forgotten Password link on the logon screen.
However for greater security Symantec haven’t included this utility in version 12.1. In earlier versions you could use resetpass.bat file as detailed in. I’ve spent some time today trying to reset the admin account for Symantec Endpoint Protection Manager. If you run into any problems do comment below. You can check it worked if you try going to %JRE_HOME% and end up in the folder you’ve just set.
Click OK and Apply to close the System Properties Window.